Stephanie's Blog


Age Diversity in the Workplace

Call for help...

I'm studying to earn a master's degree in Organizational Development and Management right now. As I reach my last year (of the 2 year requirement), I begin to shift my focus onto developing a practicum learning project. Mine will have something to do with age diversity in the workplace (coworkers, managers and consumers included). In it's early stages, I'm wondering if people could comment on their experiences with working with various age groups (coworkers, managers, and consumers) and how communication differences, values, and other barriers have affected how you work with each other.  I'm also interested in the dynamics in the workplace occuring between long time agents and newer agents, between genders, intergenerational differences, and production level differences.

If anyone is interested in hearing more about my findings, please stay posted as it is likely I will be looking for more discussions in the near future of this kind.

Comment balloon 3 commentsStephanie Jacques • August 30 2008 01:20PM


Hi Stepanie,  Good luck on your very interesting project !  My off the cuff observations would be as follows:

1. Newer agents tend to be more tech savvy, willing to challenge traditional methods and less willing to work for extended periods of time before gratification

2. Women treat other women in a more " catty " manner than  they do men, Women are far more judgemental about other agents and listings than are men.

3. Men are less detail oriented and less emotional in interactions with clients and other agents.

Again,  good luck !


Posted by Bill Gillhespy, Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos (16 Sunview Blvd) about 12 years ago

In my experience it has always been a problem with age. Older Professionals think they know it all. Myself and other younger Professionals are more technology savvy in most cases, but they refuse to except change. Lets not forget their famous line "If it's not broke, don't fix it". If I had a Dime for everytime I heard that one I'd be RICH! LOL

There is a book called "Who Moved My Cheese"

This book will help some understand change!

Good Luck.


Posted by Lexi Flournoy (Real Property Options) about 12 years ago

What you're saying here, Lexi, does support my experience as well, and we have to speak in generalities because I do know many young professionals with little tech savy-ness. Though, I have to comment on the acceptance of change and your statement about, if it's not broke, don't fix it. In support of diversity, these are agents who will mesh well with their like-minded clientele who, for years, may have produced many referral and return sales for them. So simply put, I'm guessing that those who are tech savy (young or not) are able to serve a wider range of consumers in the way those consumers are comfortable with. This benefits the consumer, the agent, and the organization.

Posted by Stephanie Jacques, Stephanie Jacques Kleine (Better Homes and Gardens The Masiello Group) about 12 years ago

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